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I expressed my intense disappointment, stating that I didn't expect such trickery from Sewell. whether selling outright or trading in, it's worth what it's worth.
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Sales tax has absolutely nothing to do with the value of a vehicle. It's an age-old gimmick used by dealers to allow less for a trade-in. " comes in:Īmy called me back, obviously repeating management's contention that they actually beat the offer, when the difference in sales tax between selling and trading is factored in. I relayed the information to Amy, who presented it to the manager on duty. The following morning, I took my vehicle to one of those Sell-Us-Your-Car places, and was offered what I anticipated was its value. The disagreement notwithstanding, we parted on favorable terms, although I still had considerable interest in the Acura. There was no pressure, no hesitation returning my keys, no chasing me in the parking lot with another offer, and no insisting that the deal was "good for today only". We couldn't agree on the value of my trade, despite Amy's couple of back-and-forth trips to the manager's office, as well as a visit from AJ, the man himself. The MDX was in virtual showroom condition, the test drive went well, as expected, and negotiations were conducted in a low-key manner. I was warmly and almost immediately greeted by Amy Douthit, who verified that the car was available, and went over Sewell's way of doing business, emphasizing that if any pre-owned auto does not meet its stringent criteria, it's shipped out. I thus had every confidence that the 2017 Acura MDX Advance I was interested in would be a quality automobile. no used rental cars or "auction specials". Pre-owned vehicles not of their brands are exclusively buyer trade-ins. The atmosphere is calm and welcoming, and every aspect is focused on the customer. college graduates, articulate, well-dressed and exceptionally courteous. We helped my son purchase a vehicle from their Infiniti location a couple of years back, and were impressed with the experience. Sewell dealerships are dramatically different from the stereotypical auto sales environment. This would be a five-star-plus review, save for one matter discussed below. The ride is so smooth you need to watch your speed because the car is quiet, and accelerates readily. In addition, I love that the car verbally tells you if you leave your cell phone behind as you exit the car that’s awesome! The stereo system is incredible, and the fact that you can modify and personalize the screens for your favorites enhances the car’s ease of use. A bit more storage room in the center console would be nice but I absolutely love the phone charging pad which does take up some of the room in the console. In addition a seat bolster that inflated the sides of the seat would enhance the car’s comfort for someone of my stature. A right-hand armrest that could be raised and lowered as needed would enhance my comfort since I don’t reach the center console while driving. The car is extremely comfortable but I’m a short individual and have to sit fairly close to the dashboard. It gives me peace of mind given that I transport my six grandchildren routinely.
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the touch screen update to the entertainment system are hopefully much more intuitive.įirst off, I have to comment on how safe I feel driving the car especially on the highway at higher speeds. Our lease is up and we are looking at a 2021 with the new styling and interior updates. The entertainment system is my only complaint because it has too many levels there sis not a simple intuitive flow to select the things you want easily and sometimes it gets confused which phone to connect when we get in with two paired phones. Power and acceleration are excellent and it cruises at or above freeway speeds effortlessly. It has a very strong tendency to understeer. It is a pretty heavy car but that only becomes apparent during aggressive driving through the twisting curves. The Nappa leather seats are incredibly comfortable, the normal ride is on par with some of the best luxury sedans around. Our friends find the acceleration surprising and they are shocked by the growl and exhaust burble when you manually downshift through the gears. It is phenomenal how this car can go from extremely comfortable, to Visceral and Exciting by simply putting it Dynamic and Sport Manual. My wife is not a car person but she was adamant she wanted the SQ5. Before purchasing this car we test drove every SUV we could find 3 Land Rovers, 2 Jags, 2 Mercedes, 2 Volvos, the Q3, Q5, Porsche Macan, Infiniti, Lexus, Tesla, and one or two others I am missing.